FAQ's
 

Virtual Captain Scott Shurhold is available 24/7 to chat online with you. He can answer most of your Shurhold related questions. Additional FAQ’s are listed here.

FAQ for Consumers


Where can I purchase Shurhold products?
Everywhere quality marine products are sold! Shurhold has a partner network of hundreds of dealers world wide. Please visit our dealer locator located in the top right this page.


What if I can not find a dealer near me?
On the dealer search results page you will find recommendations of online dealers who will be more than happy to ship products direct to you.


Can I buy direct from Shurhold?
No, sorry. We are a wholesale manufacturer / distributor of marine maintenance products. We only sell to distributors, retail establishments, and professional service providers. If you are a consumer ‘end user’ purchasing products for yourself, please refer to our dealer locator page and we will refer you to one of our dealers.


I have product feedback or a feature request
We want to hear from you! Please use the form below to make your suggestions
(NOTE: If your intent is to sell your idea, DO NOT SUBMIT IT HERE. Official idea submissions must be made in writing to our corporate office ONLY after you have properly taken the steps to protect your idea.)


Where can I get copies of MSDS sheets for Shurhold products?
All of our MSDS sheets are available online for you to download. Please click here to download.


How do I join the Shurhold ‘Clean N Simple’ Newsletter?
Simple! Fill at the form below to stay up to date with cleaning tips and new product announcements.


What is your Warranty policy?
100% Satisfaction Guarantee!
That’s it. No silly fine print, no long winded legal jargon. We want you to be 100% satisfied with your Shurhold purchase. Put the SHURHOLD 100% Satisfaction Guarantee to work for you by contacting our Customer Satisfaction Team using the form below. Your representative will find the best solution for your question or problem, guaranteed, and make sure that you are 100% satisfied with the result.


What if I have another question or I have a question the Virtual Captain could not answer?
Just fill out the form below and a member of our Customer Satisfaction Team will respond to your request promptly.

Consumer Form Instructions

So we may process your request quickly, please fill out this entire form as completely as possible.

All field marked with a * are REQUIRED.





Contact Information



Comment Details:
Warranty Instructions
Your 100% satisfaction is our top priority.  Please  describe in detail the problem you are having with your Shurhold product.   A Customer Satisfaction Team member will respond to you quickly with the best solution for your question or problem, guaranteed, and make sure that you are 100% satisfied with the result.
Instructions
Shurhold strives to bring the best maintenance and accessory products to consumers and professionals around the world through its innovative design, manufacturing and marketing. Shurhold welcomes your feedback on its products (in accordance with the Unsolicited Idea Submission Policy). To comment on a particular product line, select the product type and fill in the comment box.
Instructions
Shurhold strives to bring the best maintenance and accessory products to consumers and professionals around the world through its innovative design, manufacturing and marketing. Shurhold welcomes your feedback on its products (in accordance with the Unsolicited Idea Submission Policy). Please provide as much detail as possible in the comment box below and a member of our Customer Satisfaction Team will respond to you shortly.

 
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